We take pride in the quality and range of cakes we bring to you. We also guarantee the quality of our cakes. You must inspect the order and notify us promptly in writing or by phoning our call centre for any dissatisfaction with your order. We will promptly and fully refund the price that do not meet with your reasonable satisfaction or arrange for the delivery of replacement.
We ensure that all our cakes are delivered fresh (baked a couple of hours before delivery) and in good shape when it reaches your premises. Should the cake be smudged or crushed during delivery, we will be happy to give you a refund.
Your order can be cancelled as long as you give us sufficient notice of at least 4 hours prior to the delivery time.
Please call our customer service on 9938938780 or email us at firstname.lastname@example.org if you wish to cancel or return your order.
Damage and Defective Products
If any product received by you is damaged or defective, you can let us know the same.
You can call us this no 9938938780 (10:00 hours to 18:00 hours, 7 days a week) or send us an e-mail with the photographs of the same email@example.com, within ½ hours of receiving the product. We will either deliver to you the new product or refund the amount to you after investigation the same